Customer Service Rep - sports

We are a widely recognized leader in the promotional products and sports licensing industry, known for innovative products, superior customer service, and quality. We are seeking a dedicated, organized, and hardworking customer service rep capable of managing multiple projects and tight deadlines in a fast-paced environment. Exceptional attention to detail, follow-up, and follow-through are essential.

Job Description: Responsibilities include servicing and answering customer and sales rep inquiries via phone and email, processing/entering orders and returns, and following up with new and existing customers. The role requires phone and email communication, independent working skills, and a strong ability to multi-task and prioritize effectively. The position continually requires demonstrated poise, tact and diplomacy.

Requirements: At least 2 years of customer service experience, proficiency in MS Word and Excel, strong phone and communication skills, a positive "whatever it takes" attitude, and demonstrated poise, tact, and diplomacy.

We are an Equal Opportunity Employer.

Benefits Offered:

• Medical insurance
• Retirement plan with company match
• Paid vacation

Location: Lake Forest, CA.

Only Southern California residents need apply.